Article 1 (Purpose)
The purpose of these terms and conditions is to stipulate the rights, obligations, and responsibilities of the cyber mall and the user in using the Internet-related services (hereinafter referred to as "services") provided by D.A robot mall (hereinafter referred to as "mall") operated by S.N. Solutions (e-commerce business).
These Terms and Conditions shall also apply to e-commerce transactions using PC communication, wireless, etc. unless contrary to their nature.
Article 2 (Definitions)
"Mall" refers to a virtual business place set up by SNS Solutions to provide goods or services (hereinafter referred to as "Goods, etc.") to users to trade goods, etc. using information and communication facilities such as computers, and is also used in the sense of a business operator operating a cyber mall.
"User" refers to members and non-members who access the "Mall" and receive the services provided by the "Mall" in accordance with these Terms.
③ "Member" means a person who has registered as a member of the "Mall" and can continue to use the services provided by the "Mall".
④ "Non-member" means a person who uses the services provided by the Mall without becoming a member.
⑤ "Discount coupon" means a coupon (online/mobile/offline) exclusively for the Company that allows you to receive a discount by an indicated amount or percentage when purchasing goods or using services provided by the Mall.
⑥ "Points" or "Miles" refers to the cyber currency of the "Mall" granted to users who purchase certain goods of the "Mall" or to users for the purpose of giving away prizes, etc.
Terms not defined in these Terms shall have the meanings ascribed to them by applicable law.
Article 3 (Statement, Explanation, and Amendment of Terms)
The "Mall" shall post the contents of these Terms and Conditions, the name of the company and representative, the address of the business location (including the address of the place where consumer complaints can be handled), telephone number, fax number, e-mail address, business license number, e-commerce business report number, and the person in charge of personal information management on the initial service screen (front) of the "Mall" so that users can easily recognize them. However, the contents of the Terms and Conditions may be made available to users through a connected screen.
② "The Mall shall seek the user's confirmation by providing a separate link or pop-up screen so that the user can understand important contents such as withdrawal of subscription, delivery responsibility, refund conditions, etc. among the contents stipulated in the Terms and Conditions before the user agrees to the Terms and Conditions.
③ The "Mall" may amend these Terms and Conditions to the extent that it does not violate the relevant laws, such as the Act on Consumer Protection in Electronic Commerce, etc., the Act on Regulation of Terms and Conditions, the Basic Act on Electronic Documents and Electronic Transactions, the Electronic Financial Transactions Act, the Electronic Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Act on Door-to-Door Sales, the Consumer Self-Interest Act, etc.
④ If the "Mall" amends the Terms and Conditions, it shall specify the date of application and the reason for the amendment and notify the current Terms and Conditions on the initial screen of the Mall from 7 days before the date of application to the day before the date of application. However, if the terms and conditions are changed to the disadvantage of the user, the "Mall" shall notify the user with a grace period of at least 30 days in advance. In this case, the "Mall" shall clearly compare the contents before the amendment and the contents after the amendment to make it easy for the user to understand.
⑤ If the 'Mall' amends the Terms and Conditions, the amended Terms and Conditions shall apply only to contracts concluded after the effective date, and the terms and conditions prior to the amendment shall apply to contracts already concluded prior to the effective date. However, if a user who has already concluded a contract sends the 'Mall' an intention to be subject to the provisions of the amended Terms and Conditions within the notice period of the amended Terms and Conditions pursuant to Paragraph 3 and receives the consent of the 'Mall', the provisions of the amended Terms and Conditions shall apply.
⑥ Matters not stipulated in these Terms and the interpretation of these Terms shall be governed by the Act on Consumer Protection in Electronic Commerce, the Act on Regulation of Terms and Conditions, the Guidelines for Consumer Protection in Electronic Commerce set by the Fair Trade Commission, and related laws and regulations or common practice.
Section 4 (Provision and Modification of the Services)
The "Mall" performs the following tasks.
1. provide information about goods or services and enter into a contract to purchase them
2. delivery of goods or services for which a purchase contract has been executed
3. other tasks determined by the Mall
The "Mall" may change the contents of the goods and services to be provided under a contract to be concluded in the future in the event that the goods or services are out of stock or the technical specifications are changed. In this case, the "Mall" shall immediately notify the current contents of the goods or services on the place where the contents of the goods or services are posted, specifying the changed contents and the date of provision.
③ If the "Mall" changes the contents of the service contracted with the user to provide due to reasons such as out of stock of goods or changes in technical specifications, the "Mall" shall immediately notify the user at the address where the user can be notified.
④ In the case of the preceding Paragraph, the 'Mall' shall compensate the User for the damages caused by the 'Mall'; however, this shall not apply if the 'Mall' proves that it is not intentional or negligent.
⑤ If the "Mall" pays mileage or credits to the user, the mileage or credits paid shall be canceled upon expiration of the applicable validity period. In the event that the mileage or credits expire due to expiration of the applicable validity period, the "Mall" shall notify the user in a notifiable manner 7 days prior to the expiration date. In addition, all benefits as a member, such as mileage or credits, shall be automatically canceled upon withdrawal of membership.
Section 5 (Discontinuance of Services)
The "Mall" may temporarily suspend the provision of the Service in the event of maintenance, inspection, replacement, or breakdown of information and communication facilities such as computers, interruption of communication, etc.
The 'Mall' shall compensate the User or a third party for any damages suffered by the User or a third party due to the temporary suspension of the provision of the Service due to Paragraph 1. However, this shall not apply if the 'Mall' proves that it is not intentional or negligent.
③ If the Service cannot be provided due to the conversion of business items, abandonment of business, integration between companies, etc., the "Mall" shall notify the user in the manner specified in Article 8 and compensate the consumer in accordance with the conditions originally provided by the "Mall". However, if the "Mall" does not notify the compensation criteria, the user's mileage or accumulated points shall be paid to the user in kind or cash equivalent to the value of the currency prevailing in the "Mall".
Section 6 (Membership)
The User shall apply for membership by filling in the membership information according to the registration form prescribed by the "Mall" and expressing his/her agreement to these Terms.
The "Mall" shall register a user who has applied to become a member as described in Paragraph 1 as a member unless the user falls under any of the following items.
1. the applicant is under 14 years old
2. If the applicant has previously been disqualified from membership pursuant to Article 7.3 of these Terms and Conditions, except in the event that the applicant has obtained the approval of the Mall to rejoin membership after three years have elapsed since the disqualification pursuant to Article 7.3.
3. the registration is false, misleading, or incorrect.
4. if it is deemed that registering as an other member would significantly interfere with the technical operation of the Mall.
③ The membership contract shall be concluded when the consent of the "Mall" reaches the member.
④ The Member shall immediately notify the "Mall" of any changes to the information registered at the time of registration, such as by modifying the membership information.
Section 7 (Termination of Membership and Disqualification, etc.)
Members may request to withdraw from the Mall at any time, and the Mall shall process the withdrawal immediately.
② If a member falls under any of the following reasons, the "Mall" may restrict or suspend membership.
1. you provided false information when applying to join.
2. Failure to pay the price of goods purchased using the "Mall" or other debts incurred by the Member in connection with the use of the "Mall" on the due date.
3. threaten the order of e-commerce, such as interfering with others' use of the Mall or stealing their information.
4. use the "Mall" to engage in any act prohibited by law or these Terms and Conditions or contrary to public order and morals
3. After the 'Mall' restricts or suspends the membership, the 'Mall' may terminate the membership if the same behavior is repeated more than once or if the reason is not corrected within 30 days.
4. If the "Mall" disqualifies a member, the membership registration shall be canceled. In this case, the member shall be notified and given a period of at least 30 days to make a defense before canceling the membership registration.
5. purchased goods from the Mall using another person's ID with a certain level of status.
6. you sold goods purchased using the Mall to another retailer.
Section 8 (Notices to Members)
(1) When the "Mall" notifies the Member, it may do so to the e-mail address or mobile phone text message specified by the Member in advance by agreement with the "Mall".
The "Mall" may substitute individual notification by posting on the "Mall" bulletin board for more than one week in the case of notification to an unspecified number of members. However, individual notification shall be made for matters that have a significant impact on the member's transactions.
Article 9 (Purchase Application and Consent to Provide Personal Information)
(1) The user of the "Mall" shall apply for purchase by the following or similar methods on the "Mall", and the "Mall" shall provide each of the following contents in an easy-to-understand manner when the user applies for purchase.
1. search and select goods, etc.
2. enter the recipient's full name, address, phone number, email address (or mobile phone number), etc.
3. confirmation of the contents of the terms and conditions, services with limited right of withdrawal, and costs such as shipping and installation charges
4. an indication (e.g., mouse click) that you agree to these Terms and confirm or deny the points in 3. above
5. application for purchase of goods, etc. and confirmation thereof or consent to confirmation by the "Mall"
6. select a payment method
② If the "Mall" needs to provide personal information of the purchaser to a third party, the "Mall" shall notify the purchaser of 1) the person to whom the personal information is provided, 2) the purpose of using the personal information of the person to whom the personal information is provided, 3) the items of personal information to be provided, and 4) the period of retention and use of personal information of the person to whom the personal information is provided, and obtain the consent of the purchaser. (The same applies if the consent is changed.)
③ If the "Mall" entrusts a third party to handle the personal information of the buyer, the "Mall" shall notify the buyer of 1) the person to whom the personal information is entrusted, and 2) the contents of the work to be entrusted to handle the personal information and obtain the buyer's consent. (The same applies if the consent is changed.) However, if it is necessary for the fulfillment of the contract for the provision of the service and is related to the convenience of the buyer, the notification and consent procedures may be waived by notifying the buyer through the privacy policy in the manner prescribed by the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.
Article 10 (Formation of Contract)
The "Mall" may not approve the purchase application as described in Article 9 if any of the following items apply. However, in the case of concluding a contract with a minor, the "Mall" shall notify the minor or his/her legal representative that the contract may be canceled if the consent of the legal representative is not obtained.
1. the application contains falsehoods, omissions, or errors
2. minors are purchasing goods and services prohibited by juvenile protection laws, such as tobacco, alcohol, or other substances.
3. we determine that accepting any other purchase request would be materially disruptive to the technology of the Mall.
② The contract shall be deemed to have been concluded at the time the consent of the "Mall" reaches the user in the form of the receipt confirmation notice in Article 12.1.
③ The "Mall's" consent shall include information regarding the confirmation of the user's purchase application, availability of sales, cancellation of the correction of the purchase application, etc.
Article 11 (Payment Method) Payment for goods or services purchased from the "Mall" may be made by any of the following methods. However, the "Mall" may not collect any notional fees in addition to the price of goods or services for the user's payment method.
1. various account transfers such as phone banking, internet banking, mail banking, etc.
2. accept payments from prepaid cards, debit cards, credit cards, and more
3. online direct deposit
4. payment by electronic money
5. pay on receipt
6. payment by points paid by the Mall, such as points, miles, etc.
7. payment by gift certificates contracted with the Mall or recognized by the Mall
8. payment by other electronic payment methods, etc.
Article 12 (Confirmation of Receipt; Modification and Cancellation of Purchase Application)
The "Mall" shall send a confirmation of receipt to the user if there is a purchase application from the user.
② If there is a discrepancy in the expression of intent, the user who receives the receipt confirmation notice may request to change or cancel the purchase application immediately after receiving the receipt confirmation notice, and the "Mall" shall process the request without delay if there is a request from the user before delivery. However, if the payment has already been made, the provisions of Article 15 regarding withdrawal of subscription shall apply.
Article 13 (Supply of Goods, etc.)
(1) Unless there is a separate agreement with the User regarding the timing of the supply of the Goods, the "Mall" shall take other necessary measures such as customization, packaging, etc. to deliver the Goods within 7 days from the date the User makes a request. However, if the "Mall" has already received all or part of the payment for the Goods, the "Mall" shall take action within 3 business days from the date it receives all or part of the payment. At this time, the "Mall" shall take appropriate measures to allow the User to check the procedure and progress of the supply of the Goods.
The "Mall" shall specify the delivery method, the person who bears the delivery cost for each method, and the delivery period for each method for the goods purchased by the user. If the "Mall" exceeds the agreed delivery period, the "Mall" shall compensate the user for the damage caused by it. However, this shall not apply if the "Mall" proves that it is not intentionally or negligently negligent.
Article 14 (Refund) The "Mall" shall notify the user without delay if the goods applied for purchase by the user cannot be delivered or provided due to reasons such as out of stock, and if the user has received payment for the goods in advance, the "Mall" shall refund the payment within 3 business days from the date of receipt or take necessary measures to refund the payment.
Article 15 (Cancellation of Subscriptions, etc.)
(1) A user who has concluded a contract for the purchase of goods with the "Mall" may withdraw his/her subscription within 7 days from the date of receipt of a written statement regarding the contents of the contract pursuant to Article 13, Paragraph 2 of the Act on Consumer Protection in Electronic Commerce (if the supply of goods, etc. is later than the date of receipt of the written statement, the date on which the goods, etc. are supplied or the supply of goods, etc. has begun). However, if the Act on Consumer Protection in Electronic Commerce stipulates otherwise regarding the withdrawal of the subscription, the provisions of the Act shall apply.
② The User shall not be entitled to return or exchange the Goods if the User falls under any of the following subparagraphs.
1. if the goods, etc. are lost or damaged due to reasons responsible to the user (however, if the packaging, etc. is damaged to check the contents of the goods, etc.)
2. the value of goods, etc. has been significantly reduced by the user's use or partial consumption
3. the value of the goods has decreased significantly over time to the extent that resale is not feasible.
4. damaged the packaging of the original goods, etc. if it is possible to duplicate the goods, etc. with the same performance.
③ In the case of Paragraph 2, Items 2 through 4, the "Mall" shall not be restricted from withdrawing a subscription if the "Mall" does not specify the fact that the withdrawal of the subscription is restricted in advance in a place where the consumer can easily recognize it or take measures such as providing a trial product.
④ Notwithstanding the provisions of Paragraphs 1 and 2, if the contents of the goods, etc. are different from the contents of the display or advertisement or are performed differently from the contract, the user may withdraw the subscription within 3 days from the day the goods, etc. are supplied, or within 30 days from the day the user knows or could have known the fact.
Article 16 (Effect of withdrawal of subscription, etc.)
The "Mall" shall refund the price of the goods, etc. already paid within 3 business days if the goods, etc. are returned from the user. In this case, if the "Mall" delays in refunding the goods, etc. to the user, the delayed interest calculated by multiplying the delayed interest rate specified in Article 21.2 of the Enforcement Decree of the Act on Consumer Protection in Electronic Commerce, etc.
② In refunding the above payment, the "Mall" shall request the business that provided the payment method to suspend or cancel the charge for the goods or services without delay if the user paid for the goods or services by a payment method such as credit card or electronic money.
③ In the case of withdrawal of subscription, the user shall bear the cost of returning the supplied goods, etc. The "Mall" shall not charge the user with penalties or damages for withdrawal of subscription, etc. However, if the contents of the goods, etc. are different from the contents of the display and advertisement or are performed differently from the contract, the "Mall" shall bear the cost of returning the goods, etc.
④ If the user bears the shipping cost when the user receives the goods, the "Mall" shall clearly indicate who bears the cost when the user withdraws the subscription.
⑤ If there is a suspicion of resale after purchasing the product using the "employee" level discount or special discount, the "Mall" may cancel the purchase at its discretion.
⑥ If you purchase a product in the "Mall" and resell it through an external channel (online or offline), you may cancel or refund the purchase at your discretion.
Article 17 (Privacy)
When collecting personal information of users, the "Mall" collects the minimum amount of personal information to the extent necessary to provide services.
The "Mall" does not collect information necessary for the fulfillment of the purchase contract in advance when registering for membership; however, this does not apply to cases where identification is required prior to the purchase contract in order to fulfill obligations under relevant laws and regulations, and minimum specific personal information is collected.
③ The "Mall" shall notify the user of the purpose and obtain the user's consent when collecting and using the user's personal information.
④ The "Mall" shall not use the collected personal information for any purpose other than the purpose, and if a new purpose of use occurs or if it is provided to a third party, the purpose shall be notified to the user at the stage of use and provision and consent shall be obtained. However, exceptions shall be made in cases where the relevant laws and regulations provide otherwise.
⑤ If the "Mall" is required to obtain the user's consent under Paragraphs 2 and 3, it shall specify or notify in advance the matters stipulated in Article 22, Paragraph 2 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, such as the identity of the person in charge of personal information management (affiliation, name and phone number, and other contact information), the purpose of collecting and using information, and the provision of information to third parties (recipient, purpose of provision, and content of information to be provided), and the user may withdraw this consent at any time.
⑥ The user may request to view and correct errors in his/her personal information held by the "Mall" at any time, and the "Mall" shall be obligated to take necessary measures without delay. If the user requests the correction of errors, the "Mall" shall not use the personal information until the error is corrected.
⑦ The "Mall" shall limit the number of persons handling the user's personal information to a minimum to protect personal information and shall be liable for all damages caused by the loss, theft, leakage, provision to a third party without consent, falsification, etc. of the user's personal information, including credit card, bank account, etc.
⑧ The "Mall" or any third party that has received personal information from the "Mall" shall destroy the personal information without delay when the purpose of collecting the personal information or the purpose for which it was provided has been fulfilled.
⑨ The "Mall" does not set the consent field for the collection, use, and provision of personal information to be selected in advance. In addition, the "Mall" specifically specifies the services that are restricted when the user refuses to consent to the collection, use, and provision of personal information, and does not restrict or refuse to provide services such as membership based on the user's refusal to consent to the collection, use, and provision of personal information that is not a mandatory collection item.
⑩ If you check the box to consent to receive advertising information from the "Mall", your consent will be maintained during the subscription period, and the "Mall" will notify you of the "fact of consent to receive advertising information" every two years from the date of consent.
Article 18 (Obligations of the Mall)
The "Mall" shall not engage in any acts prohibited by laws and regulations and these Terms and Conditions or contrary to public order and morals, and shall do its best to provide goods and services continuously and stably in accordance with these Terms and Conditions.
The "Mall" shall have a security system to protect the user's personal information (including credit information) so that the user can use the Internet service safely.
③ The "Mall" shall be liable to compensate the user for any damage caused by the unfair display or advertisement of goods or services as specified in Article 3 of the Act on Fairness of Display and Advertisement.
④ The "Mall" does not send commercial e-mails for commercial purposes that the user does not want.
Section 19 (Member's Obligations Regarding IDs and Passwords)
The Member is responsible for managing his/her ID and password, except in the case of Article 17.
Members shall not make their ID and password available to any third party.
③ If the Member realizes that his/her ID and password have been stolen or are being used by a third party, the Member shall immediately notify the Mall and follow the instructions of the Mall.
Article 20 (Obligations of Users) Users shall not engage in any of the following acts.
1. registration of false information in the application or change
2. stealing someone else's information
3. change of information published in the "Mall"
4. transmitting or posting information (computer programs, etc.), etc. other than the information specified by the Mall
5. infringement of intellectual property rights, including copyrights, of the Mall or other third parties
6. defame or interfere with the business of the Mall or other third parties
7. disclose or post obscene or violent messages, images, audio, or other information on the Mall that is contrary to public order and morals
Article 21 (Relationship between a Connected Mall and a Non-Connected Mall)
If the parent "mall" and the child "mall" are connected by hyperlinks (e.g., the targets of the hyperlinks include text, pictures, and fairy tales), the former is called the linking "mall" (website) and the latter is called the child "mall" (website).
② The connected "mall" shall not be liable for the transaction with the user based on the goods independently provided by the connected "mall" if it is stated on the initial screen of the connected "mall" or on the pop-up screen at the time of connection.
Article 22 (Attribution of Copyright and Restrictions on Use)
Copyright and other intellectual property rights to works created by the 'Mall' shall belong to the 'Mall'.
The user shall not reproduce, transmit, publish, distribute, broadcast, or otherwise use for commercial purposes or cause a third party to use for commercial purposes any information obtained through the use of the 'Mall' that belongs to the intellectual property rights of the 'Mall' without the prior consent of the 'Mall'.
③ The "Mall" shall notify the user if it uses the copyright belonging to the user in accordance with the agreement.
Section 23 (Discount Coupons)
Discount Coupons cannot be withdrawn in cash and will expire upon expiration of the expiration date indicated on the Discount Coupon or termination of the Service Agreement.
The Discount Coupon may not be transferred to another person except as otherwise specified by the Mall and may not be used for any fraudulent purpose or use. In case of violation, the Mall may cancel the Discount Coupon or suspend the membership.
③ If it is confirmed that a user has obtained a discount coupon by fraudulent means, the "Mall" may take other measures, such as recovering the user's discount coupon, deleting the user's ID, and criminal prosecution.
④ The discount limit for the "Employee" level is limited to 500,000 won per month.
Section 24 (Reserves)
"The Mall may grant credits to users for purchasing goods, etc. or for purchases made with certain payment methods, or for purposes such as prizes.
(1) The credit can be used at the same cash value as the purchase price of goods and other services operated by the Company (except for items notified in advance that the credit cannot be used), but cannot be exchanged for cash.
The user must redeem the credit within the credit's validity period. However, each credit has its own notified validity period and must be redeemed within the notified period. Any credit that exceeds the notified validity period will be automatically forfeited.
Section 25 (Use of Events)
The qualifications and conditions for participation in events held on the "Mall" are posted on the "Mall" at the time of the event and may be changed at any time due to the Company's circumstances.
The prizes to be awarded as a result of the event shall be determined within the scope that does not violate the relevant laws and regulations, and the winner shall be responsible for the taxes and other expenses for the prizes awarded to the winner. However, the "Mall" may bear the taxes and other expenses only if otherwise indicated.
③ A member who wins an event may not request to exchange the prize or other goods provided by the 'Mall' for other goods, except when the 'Mall' announces the exchange before the event is held.
Section 26 (Dispute Resolution)
The "Mall" shall establish and operate a damage compensation mechanism to reflect legitimate opinions or complaints raised by users and to compensate for the damage.
The "Mall" shall prioritize the handling of complaints and opinions submitted by users, but if it is difficult to handle them promptly, the user shall be notified of the reason and the handling schedule immediately.
③ If a user applies for damage relief in connection with an e-commerce dispute between the "Mall" and the user, it may be subject to mediation by the Fair Trade Commission or a dispute mediation organization commissioned by the city or provincial governor.
④ Commercial use of content such as images or detailed descriptions within the Mall may result in civil or criminal liability.
Section 27 (Jurisdiction and Governing Law)
(1) Lawsuits regarding e-commerce disputes between the "Mall" and the user shall be subject to the exclusive jurisdiction of the district court having jurisdiction over the user's address at the time of filing, or, if there is no address, the district court having jurisdiction over the user's residence. However, if the user's address or residence is not clear at the time of filing or if the user is a foreign resident, the lawsuit shall be filed with the competent court under the Civil Procedure Act.
Korean law shall apply to e-commerce lawsuits filed between the Mall and users.
By-laws
1. These terms are effective as of August 1, 2025.
